DéjàDéjà
Institutional memory for production incidents

Stop solving the same bug twice.

Déjà remembers how production failures were fixed — even after the code and the team change.

Learns silently before speakingOnly surfaces proven fixesConfidence-gated recall
The Promise: Déjà only remembers incidents that were actually fixed and merged. No noise. No speculation. Just proven solutions.

Pricing scales with how far back you can remember — not how many engineers use it.

Trusted by pros who ship fast
StripeVercelLinearNotion
Match Engine
CURRENT ERROR (TODAY)
LIVE
!
TypeError:
Cannot read 'userId'
at getUserPrefs (auth.ts:142)
Impact: checkout blockedp95: 12.4s
Déjà observes: execution shape · normalized paths · invariant error signals
PAST FIX (6 MONTHS AGO)
RESOLVED
Match Found
Sarah fixed this in PR #402
Confidence: 99%
PR #402 by
@sarah
Added null-check + fallback to anonymous session
Time-to-fix: 2h 14mmerged
Déjà recalls: diff + PR context + who to ask (only if needed)
How Déjà Works

Signal, not Noise. Only What Matters Persists.

Déjà watches the artifacts you already ship: stack traces, commits, PRs, deploys. When a failure repeats, it returns the last proven fix — with the exact diff and context.

Step 01Capture

Capture stable incident identity

Déjà captures only the execution signals that survive deploys, refactors, and environment changes — and links them to the fix that resolved the incident.

capture:
  execution shape
  normalized paths
  invariant error signals
Step 02Match

Detect recurrence

When the same failure resurfaces, Déjà matches it against previously resolved incidents — not raw errors or tickets.

Match Found — PR #402, confidence 99%
Step 03Recall

Return the diff

Déjà recalls what resolved the incident. No speculation — only what actually shipped.

show: diff + PR context + author + link
The Human Signal

The strongest signal isn't code.
It's who fixed it.

It doesn't just show the stack trace. Déjà preserves the human context behind the fix — when it was made, why it worked, and the reasoning that led there. That's the institutional memory that disappears when people leave.

Déjà captures decisions — not people. Names provide context, not attribution.

"

I got paged at 2am for a Redis timeout. Half asleep, panicking. Déjà didn't just tell me "Sarah fixed this." It showed me her entire thought process — the Slack thread where she diagnosed it, the PR where she explained the fix, the commit message with the why. I never had to ping her. Her knowledge was already there.

MK
Mike Kumar
Senior Engineer, Series B Fintech
SJ
Sarah Jenkins
Principal Engineer
Solved
Slack
#incidents-alertsOct 12 • 2:14 PM

"It's not the database. The logs show the worker is stalling on the 3rd retry."

GitHub
PR #4092Oct 12 • 3:30 PM

"Pushing a fix. Added an idempotency key to prevent the double-charge on retry."

Don't ask Sarah. Just read what she wrote.
Why context matters more than names:

Knowing Sarah fixed it is useful. Knowing how she figured it out is the real value. Déjà preserves the Slack thread, PR comments, and commit messages — the entire breadcrumb trail. You're not interrupting Sarah. You're reading institutional knowledge that would otherwise disappear.

Why Not Just Search JIRA?

Because JIRA has the ticket.
Déjà has the diff.

Engineers forget to update JIRA. They forget to link tickets. Déjà bypasses manual process by linking the crash directly to the Git commit that fixed it. We track what code changed, not what people said they changed.

JiraJIRA Ticket
High Noise / Low Signal
4
INC-4092: Checkout Timeout
Reported by PM_Steve • 4h ago • BLOCKER
Users say the spinner just spins.
Is it the database? Or the frontend?
Need fix ASAP. Clients angry.
Activity:
"@Engineering any update on this? ETA?"
✕ High Noise / Low Signal
✓ Déjà Match
High confidence
✓ MATCH FOUND High confidenceOct 12, 2023
Reason: Race condition in payment webhook
src/services/stripe.ts
42 | await db.connect();
43 − const confirm = await stripe.charge();
43 + const confirm = await stripe.charge({{ idempotency_key }})
44 | return confirm.id;
SJ
Fixed by Sarah Jenkins
View PR

"Confluence has the plan. Déjà has the truth."

When the same bug returns, you don't need a meeting. You need the commit that fixed it last time.

The Guarantee

Déjà never creates tickets. It never generates alerts. It only recalls proven fixes when you need them. Zero noise.

Validation

JIRA says "Resolved." Déjà proves it.

Ticket status alone isn't enough. Déjà runs validation gates on every historic fix to ensure the match is real. If it doesn't pass, we don't show it.

File Gate
Did the PR touch the crashing file?
Rate Gate
Did error traffic actually drop?
Duration Gate
Did it remain fixed across a sustained window?
Plus additional gates (e.g., signature stability, rollout window, and regression checks) to prevent false "matches."
Validation Report
confidence is earned
Candidate Fix: PR #402
99% after gates
File Gate
PASS
Rate Gate
PASS
Duration Gate
PASS
Rule
If any gate fails, Déjà withholds the suggestion. No ticket status. No vibes. Only validated fixes.
Stop Repeating Yourself

Every repeat incident is money on fire.

MTTR isn't slowed by fixing — it's slowed by diagnosis. In most incidents, the longest step is figuring out what's already been solved before. If an engineer spends two hours investigating a bug that someone else already fixed six months ago, that's two hours of unnecessary downtime.

Déjà reduces MTTR by eliminating redundant diagnosis through instant recall of proven fixes at the moment of failure.

MetricDiagnosis time ↓ 60–90% on repeat incidents*

*Observed on repeat incidents where a prior validated fix exists in the Déjà vault.

You're not debugging new problems. You're re-solving old ones because nobody remembers the fix.

Every team already paid to fix this once. Déjà makes sure you never pay again.

Typical Incident Cost
$25k+

Engineer time, context switching, delays, and coordination overhead.

Repeat Frequency
2–5×

The same failure reappears multiple times across quarters.

Estimated Annual Waste per Repeat Failure Pattern
$50k–$125k

Per unresolved pattern, per year.

Return on Memory

One retained fix can pay for Déjà for years.

By permanently retaining the Incident Signature and resolution of a single high-impact incident, Déjà prevents repeat investigations and compounds savings over time. The vault grows — the marginal cost approaches zero.

This compounds. Each retained fix permanently removes future diagnosis cost.

Pricing

Pricing based on Recall Depth.

Deeper recall requires heavy compute: backfilling years of incidents, fingerprinting noisy traces, and validating fixes against real traffic. Pay for the time travel — not for a "wrapper tax."

Flat org pricing for Pro.
Unlimited seats.
Observer
$0
/month

Free forever. Starts empty and learns from today forward.

  • ✓ 90-day rolling memory window
  • ✓ No historical backfill (Net new only)
  • ✓ Surfaces proven fixes
Déjà gets better with every resolved incident.
No‑Brainer
Pro
$299
/month

Flat rate per organization. Unlimited seats.

Everything in Free, plus:
  • 2-Year "Time Travel" Backfill (instant institutional memory)
  • ✓ Deep correlation (links bugs to fixes across major releases)
  • ✓ Advanced validation gates (rate gate + duration gate)
  • SlackSlack & PagerDuty integration
  • ✓ Priority support

Additional recall depth available as your history grows.

Upgrade to Pro
14‑day money‑back guarantee.
Enterprise
Custom

For compliance and infinite scale.

Everything in Pro, plus:
  • Infinite Recall Depth (multi‑year history)
  • ✓ Self‑hosted / VPC options
  • ✓ Custom validation gates (define your own rules)
  • ✓ SSO (Okta/SAML) & audit logs
  • ✓ SLA & security review
Contact Sales
FAQ

Questions buyers actually ask.

Short answers you can reuse in a pitch or security review.

Why is unlimited history free?

Storage is cheap. Context is priceless. We're betting that if you can remember everything forever, you'll eventually need private repos and team features. Once you've captured a few years of fixes, the value compounds and Déjà becomes deeply embedded in your workflow.

What counts as a "Contributor" on the Builder plan?

Anyone who merges code or invites the bot to a channel. Engineers who only view matches don't count as contributors. The free tier is for small teams to prove value before committing budget.

What's "Deep Context Matching" (The Human Signal)?

Team tier links Slack threads to PRs to commit messages — the entire breadcrumb trail. You see how Sarah diagnosed the issue, not just the final fix. That's the knowledge graph, not a phone book.

Can I start free and upgrade later without losing history?

Yes. Your entire history comes with you. Unlimited retention means nothing expires when you upgrade from Builder → Team → Enterprise.

What happens if I downgrade from Team to Builder?

You keep all history, but lose private context access. Public repos and channels stay searchable. You can always re-upgrade to restore private access.

Last Thing

Build institutional memory that survives turnover.

Déjà is not an incident manager. It's memory. When production breaks, recall the last proven fix — in seconds.

Déjà is an institutional memory system for production incidents.

Built for teams running production systems where incidents repeat and context decays.

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No spam. No "AI surveillance." Just diffs.