Terms of Service
Effective Date: December 19, 2025
These User Terms of Service (the "User Terms") govern your access and use of the Déjà platform, automated incident resolution tools, and website (collectively, the "Services").
Please read them carefully. These User Terms are a legally binding contract between you and Déjà, Inc. ("Déjà," "we," "us").
1. Applicability
These User Terms apply to you as an Authorized User of the Services. You are an Authorized User if:
- • You have created an account using your corporate email address.
- • You have been invited to a Déjà Workspace by a Customer.
- • You have authorized an integration (e.g., GitHub, Sentry).
If you are entering into these User Terms on behalf of an entity, you represent that you have authority to bind that entity.
2. Relationship: You, the Customer, and Us
The "Customer" controls the Workspace. The Customer is the organization that authorized the Workspace and connected repositories and observability tools.
- • Customer Data belongs to the Customer.
- • The Customer controls access and may revoke it at any time.
- • If you leave your employer, access to the Workspace and its history ends.
3. Access & Integrations
To use Déjà, you must connect third-party services. By doing so, you represent that you have permission to grant read access and are not violating third-party terms.
Déjà accesses connected accounts strictly to provide recall services, as described in our Privacy Policy.
4. Intellectual Property & No-Training Guarantee
- Your IP: You retain ownership of your source code and data.
- Our IP: Déjà retains ownership of its platform and algorithms.
- No Training: We do not train global LLMs on your proprietary data.
5. Nature of Suggestions
Déjà provides historical information, not engineering judgment. Recalled Fixes are suggestions only.
- • No guarantee a fix will resolve your incident.
- • You are responsible for review, testing, and deployment.
- • Déjà is not liable for outages or failures resulting from use.
6. Acceptable Use
- • No reverse engineering.
- • No competitive use.
- • No illegal content.
- • No bypassing safeguards.
7. Limitation of Liability
In no event will Déjà be liable for indirect, incidental, or consequential damages.
Maximum aggregate liability is limited to $100 or the amount paid by the Customer for your seat in the prior twelve (12) months, whichever is greater.
8. Modifications
We may modify these Terms with reasonable notice. Continued use constitutes acceptance.
9. General Provisions
- • Governing Law: New York
- • Venue: New York courts
- • Severability and assignment apply
10. Contacting Déjà
Déjà, Inc.
315 W 36th St., 5th Floor
New York, NY 10018 USA
Email: legal@deja.dev